Emily Palmer

Emily Palmer is an accomplished healthcare manager and Registered Nurse, widely respected for her leadership in driving service improvement, operational excellence, and patient-centred innovation within the NHS. With a career spanning clinical, strategic, and system-level roles, she brings intellectual rigour and practical insight to some of the most pressing challenges in healthcare delivery today. Emily is distinguished not only by her ability to lead high-performing teams and deliver measurable improvements in care, but by her commitment to building inclusive, future-ready services. Her work is defined by a real understanding of systems, a clear focus on quality, and a rare talent for galvanising people around shared purpose.

An alumna of the Healthcare Leadership Academy Scholarship, she also serves as Careers Lead and Governor at Wiltshire College and University Centre, where she plays a key role in shaping the healthcare workforce of tomorrow. Her contributions have been recognised nationally with honours including the British Citizen Award (BCAv), Coronation Champion Award, and Wiltshire Life Award.

A compelling speaker and strategic thinker, Emily has addressed audiences from Buckingham Palace to international summits. She is a trusted voice in healthcare leadership, and a vital contact for those serious about improvement, equity, and transformation in health systems.