Trust your patients to be able to help you – Professor Andrew Rowland
Trust your patients to be able to help you
by Professor Andrew Rowland How can you demonstrate true leadership when engaging with patients, members of the public and, in particular, children and young people? ‘Do, or do not. There is no try.’ (Master Yoda 896 BBY – 4 ABY) I have been concerned for sometime now that some professionals and some organisations believe that they are designing ‘things’, be those ‘things’ services, patient information, departments or initiatives, in